Ben Mendez

We pride ourselves on the quality of our service but recognise that, on occasions, things can go wrong. If you are unhappy with any aspect of our service then we would like to know about it. We va...

We will aim to resolve your complaint by the end of three business days after the day of receipt. (Business days are Monday to Saturday, excluding Bank Holidays).If we are able to resolve your comp...

We're sorry if you are unhappy about the service we have provided.At Secure Trust Bank we have a strong set of values that as a team we aim to live every day. We're sorry if we have not met your ex...

Submission of self-attested photograph and affixation of signature or thump impression before the officer of the Bank who is authorized to approve opening of accounts who will certify under his sig...

You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

You can modify the look and feel of your Help Center by changing colors and fonts. You can also change the way your content is organized by using themes. If you're comfortable working with page cod...

Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages. Configure the Help Center to support all your languages. Add the transl...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...